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Cancellation Policy

Nonrefundable Policy: Purchases whether for deposit, plan purchase, gift card or any other financial transaction done online, over the phone or in person is nonrefundable the end of business day on the date of purchase. You have 60 days to use your purchase unless stated otherwise depending on type of purchase. Communication: All communication must be done by phone unless stated otherwise by management. Email and text messaging as the initial form of contact is not accepted. Phone number for contact is 951-666-5553. Booking Window: We strongly encourage you to book your appointments out on calendar since you have purchased the package. our calendar does get filled quickly so booking in advance helps ensure your entire package is used prior to expiration. Same Day Cancellation and or Request To Reschedule: Paid a deposit - there is a chance the deposit will get applied to the late cancellation fee. If that happens then a new deposit will be due upon booking the new appointment. Plan / Package - there is a chance the appointment may no longer qualify to be rescheduled. If that happens then a $15 convenience charge will be due upon booking the new appointment, this is non-refundable and may not be rescheduled. You may utilize your plan at the time of completion. Expiration Policy For Deposits: If the session is not completed within 30 days from the date of purchase or the first date available, then it is no longer eligible for use. If you have cancelled an appointment and would like to reschedule, you must do so within 30 days from the date of the original appointment. This rescheduled appointment must take place within 30 days from the original date or before the expiration date of the package, whichever comes first, the session’s deposit will be considered voided and no longer eligible for use.

Contact Details

• 631 N 13th Ave, Upland, CA 91786, USA

  +19516665553

  performancealignmenttherapy@gmail.com